Help and Support

Contact us

Email support@sadouak.com and a person will reply. If your question is about a specific booking, include the booking reference — it lets us find the job, the chat and the payment record straight away.

Problems with a job

If work was not done as agreed, message the provider in the app first. You both have the booking and payment record there, and most issues are resolved directly. If you cannot agree, email us and we will look at it.

Account and sign-in

If you cannot sign in, use the password reset on the sign-in screen. If the email or phone number on your account is wrong or no longer yours, email us from an address we can reach you at.

Becoming a provider

Download the Sadouak Provider app and register. Our team reviews new provider accounts, including any documents you upload, before your listing goes live. We will let you know once you are approved.

Your data

See our Privacy Policy, or request deletion of your account at Data Deletion Request.